Documentation and help
Install, activate and troubleshoot your software. Search the guides or pick a topic.
Getting started
- How licensing worksWhat a license key is, what it unlocks and how the domain limit applies.
Installation
- Install a plugin on WordPressUpload the ZIP file from your account using the WordPress dashboard.
Setup
- Activate your license keyEnter the key in the plugin settings so updates are unlocked on your domain.
- Move a license to a new domainDeactivate the license on the old site before using it on a new one.
Troubleshooting
- The license will not activateA checklist for the most common activation problems.
- Updates do not appearWhy an update may not show in your dashboard and how to fix it.
Common questions
Quick answers before you open a ticket.
Where is my license key?
Your license key is shown in your account after the payment is confirmed.
The license will not activate. What should I check?
See the troubleshooting guide in the documentation. The most common causes are a mistyped key, a different domain from the one registered, or an expired subscription.
How do I contact you?
Use the form on this page. Please include the product name, its version and the address of your site so we can help faster.